Effective Date: April 2025

Celexir (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the responsible handling of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. This policy outlines how we collect, use, store, and protect your information when you interact with our services, website, and clinical programs.

1. Who We Are

Celexir is a provider of advanced regenerative therapies and GMP-grade peptide products. We operate within the European Union and comply with all applicable data protection and clinical regulatory frameworks, including those governing personal health information.

If you have any questions about this Privacy Policy, please contact:
📧 Email: info@celexir.com

2. What Information We Collect

We may collect the following types of personal data:

a. General Information

• Name, email, phone number, clinic or company details

• Billing and shipping addresses

• Communication preferences

b. Health and Clinical Information (if applicable)

• Medical history and health data for treatment eligibility

• Biomarker or lab test results

• Treatment preferences and protocols

• Genetic or epigenetic data (if part of personalized assessments)

c. Technical Data

• IP address and browser type

• Device identifiers

• Website usage and analytics data

3. How We Use Your Information

We collect and process your data for the following purposes:

• To provide our services and respond to inquiries

• To personalize clinical protocols and therapeutic programs

• To process orders and manage logistics (e.g., sample kits, treatment delivery)

• To ensure compliance with medical, legal, and regulatory obligations

• To improve our services and support tools (e.g., app development)

• To send important updates, reports, or marketing (with your consent)

4. Legal Basis for Processing

We process your data under the following legal bases:

• Consent – For marketing communications, genetic profiling, or optional services

• Contract – When delivering products or services you have requested

• Legal Obligation – For compliance with EU clinical, tax, and pharmaceutical regulations

• Legitimate Interest – To improve service quality, security, and communication

5. Data Sharing & Third Parties

We do not sell your personal data. We may share it with:

• Certified clinical partners or laboratories (under strict confidentiality agreements)

• Logistics providers for shipping and sample transport

• Regulatory authorities if legally required (e.g., GMP or EMA inspections)

• Third-party service providers for secure hosting, payment, or analytics

All third parties must comply with GDPR and are contractually obligated to safeguard your data.

6. Data Retention

We retain your personal data only for as long as necessary:

• For clinical records and product traceability: up to 20 years as required by EU law

• For communication and customer service: typically up to 5 years

• For marketing purposes: until you withdraw consent

7. Your Data Rights

Under the GDPR, you have the right to:

• Access your data

• Correct or update inaccurate data

• Request data deletion (“right to be forgotten”)

• Restrict or object to certain processing

• Receive a copy of your data in a structured, portable format

• Withdraw consent at any time

To exercise your rights, contact us at [Insert Email].

8. Data Security

We implement appropriate technical and organizational safeguards to protect your data, including:

• End-to-end encryption for health and genetic data

• Access restrictions for authorized personnel only

• Secure, ISO-certified data storage and hosting

• Regular audits and system monitoring

9. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)

• Transfers to countries with approved adequacy decisions

10. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze usage. You may control cookie preferences through your browser settings. For more information, see our [Cookie Policy].

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or service offerings. The latest version will always be available on our website, and major updates will be communicated directly where appropriate.

12. Contact Us

If you have questions or concerns about your personal data or this policy, please contact:

📧 Email: info@celexir.com
🌐 Website: www.celexir.com